Privacy Policy | ASM Interiors

Information We Collect

We collect information you provide directly when contacting us or submitting an enquiry. This may include:

• Your name
• Phone number and WhatsApp number
• Email address
• Property location, community and project type
• Project scope details, measurements or budget range
• Photos, drawings or documents you share with us
• Any other information you choose to provide in your enquiry

How We Use Your Information

Information you provide is used solely to respond to your enquiry and manage your project. Specifically, we use it to:

• Respond to your renovation or joinery enquiry
• Prepare a detailed BOQ, scope document, or consultation
• Schedule and coordinate site visits
• Communicate about your project progress and requirements
• Coordinate with suppliers, subcontractors, or authorities where needed for your project
• Improve our website and services based on general usage patterns

Contact Forms and WhatsApp Enquiries

When you submit our contact form, your details are sent securely to our team via FormSubmit. When you send a WhatsApp message using our enquiry links, you are using WhatsApp's platform directly. We retain the information shared through these channels to manage your enquiry.

Cookies and Analytics

Our website may use cookies to improve your browsing experience. We may also use third-party analytics tools, including Google Analytics, to understand how visitors use our website. This data is anonymous and does not identify you personally. You can control cookie settings through your browser.

How Your Information Is Protected

We take reasonable steps to protect your personal information from unauthorised access, disclosure, or misuse. Our website uses HTTPS encryption. Access to your information is limited to team members who need it to handle your enquiry or project.

When Information May Be Shared

We do not sell, rent, or trade your personal information. We may share limited information with:

• Internal team members involved in your project
• Trusted subcontractors or specialist tradespeople working on your project
• Suppliers where needed to source materials for your project
• Building management or government authorities where required for permits or site access

Information is shared only where necessary for project execution and where permitted by applicable law.

Project Photos, Videos and Portfolio Use

When a client confirms a project with ASM Interiors by Asfar Majeed Technical Services LLC, the client understands and agrees that photos and videos of the project may be taken during progress and after completion. These photos and videos may be used for our website gallery, completed projects page, social media, proposals, marketing material, internal records and future project showcases.

We will not intentionally publish private personal information, sensitive personal details or unnecessary identifying information. Our focus is to show renovation, fit-out, joinery, finishing quality and project results.

If a client has a specific privacy concern regarding project image or video use, this must be communicated in writing before the project starts or before final handover.

Data Retention

We retain your information for as long as necessary to manage your enquiry or project and comply with applicable legal obligations. Project records may be kept for a reasonable period after project completion for warranty and reference purposes.

Your Rights

You have the right to request access to, correction of, or deletion of your personal information that we hold. To make a request, please contact us at sales@wefixall.ae. We will respond within a reasonable timeframe.

Third-Party Links

Our website may contain links to third-party websites, including WhatsApp, Instagram, and Facebook. We are not responsible for the privacy practices of those platforms. We recommend reviewing their privacy policies independently.

Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. Updated versions will be published on this page. Continued use of our website or services after an update constitutes acceptance of the revised policy.